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Your home

You’ll find everything you need to know about looking after your home here in our customer hub. Because life’s complicated enough.
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Repairs

Report a new repair. Or check in on one you’ve already reported.
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Looking after your home

Trusty tips for keeping your home in tip top condition!
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Make a payment

Pay your rent in the way that works best for you.
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Get in touch

Need some help? Get in touch with us.

Find what you’re looking for

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Feedback

How we're doing
Customer feedback and complaints
Feedback forum
Get involved and have your say
How you're making a difference
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Inclusion groups
Your views on us

Tenant Satisfaction Measures
Your views on us

Low cost rental

Your views on us

Low cost homeownership
Our results

2023 - 2024 Tenant Satisfaction Measures
How complaints work

Community

Customer newsletters

Your Home, our quarterly newsletter
Your voice, your home
Volunteering
Community stories
Community grants panel
Action plans

Tenant Satisfaction Measures
Our place plans
Our plan for Leeds
Our plan for Bradford

Repairs

Report and update a repair
Report a repair for market rent customers
More on repairs
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Looking after your home
HH Green
Symptom checker
Damage and leaks

Is your home just not feeling quite right?
Action plans

Tenant Satisfaction Measures

Buy a home

Homeownership
Freeholders
Shared ownership

Looking after your home

Customer newsletters

Your Home, our quarterly newsletter
Report a repair for market rent customers
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Looking after your home
Your annual gas safety check
User guides and manuals
HH Yellow
Your Healthy Home
HH Green
Symptom checker
Condensation

Noticed your home's feeling a little clammy?
Damage and leaks

Is your home just not feeling quite right?

Volunteering

Your voice, your home
Volunteering
Community grants panel

Get involved

Volunteering
Feedback forum
Get involved and have your say
How you're making a difference
Review Crew
What we've been up to
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Inclusion groups
Customer Insight Committee
Social clubs
Your customer experience
Our place plans
Our plan for Leeds
Our plan for Bradford

Our homes

How we're doing

Rent

Report a repair for market rent customers
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Tenancy and money coaching services
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Money advice
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Paying your rent

Domestic abuse

Violence
Domestic abuse

Climate change

How you're making a difference

Home ownership

Homeownership
Freeholders
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Leaseholders
Shared ownership

Wellbeing

Help and support
National Support Network
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Tenancy and money coaching services
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Health and wellbeing advice

Extra help and care

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Tenancy and money coaching services
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Support and advice to help with the cost of living

Inside your home

Customer newsletters

Your Home, our quarterly newsletter
Report and update a repair
Report a repair for market rent customers
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Paying your rent
Adaptations for Yorkshire Housing homes
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Looking after your home
Home contents insurance
Health and safety
Damp and mould
HH Green
Symptom checker
Condensation

Noticed your home's feeling a little clammy?
Damage and leaks

Is your home just not feeling quite right?

Money

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Tenancy and money coaching services
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Money advice
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Paying your rent
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Support and advice to help with the cost of living

Neighbourhoods

Antisocial behaviour
Misuse of shared areas
Uncontrolled animals
Noise
Community stories
Action plans

Tenant Satisfaction Measures
Our place plans
Our plan for Leeds
Our plan for Bradford

Looking after yourself and others

Help and support
National Support Network
Antisocial behaviour
Safety Wellbeing Advice Green 640Px
Health and wellbeing advice
Domestic abuse
HH Yellow
Your Healthy Home
Condensation

Noticed your home's feeling a little clammy?
Our place plans
Our plan for Leeds
Our plan for Bradford

All about us

Our service standards

What you can expect from us
Your customer experience
Consumer standards

at Yorkshire Housing

Moving house

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Ending my tenancy

Let us know you want to end your tenancy
Swap my home

Policies

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Paying your rent
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Looking after your home
Customer policies