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Your home

You’ll find everything you need to know about looking after your home here in our customer hub. Because life’s complicated enough.
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Repairs

Report a new repair. Or check in on one you’ve already reported.
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Looking after your home

Trusty tips for keeping your home in tip top condition!
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Make a payment

Pay your rent in the way that works best for you.
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Get in touch

Need some help? Get in touch with us.

Find what you’re looking for

Just type in the word or phrase you’re looking for and click on the magnifying glass. There’s nowt to it!

Repairs

Report and update a repair
Report a repair for market rent customers
More on repairs
Look After Home Yellow 640Px (1)
Looking after your home
HH Green
Symptom checker
Damage and leaks

Is your home just not feeling quite right?
Action plans

Tenant Satisfaction Measures

Feedback

Customer feedback and complaints
Feedback forum
Get involved and have your say
How you're making a difference
Feedback Yellow 640Px
Inclusion groups
Your views on us

Tenant Satisfaction Measures
Your views on us

Low cost rental

Your views on us

Low cost homeownership
Our results

2023 - 2024 Tenant Satisfaction Measures
How we're doing
How complaints work

Community

Your voice, your home
Volunteering
Sustainability Green 640Px
Garden awards 2026
Community stories
Community grants panel
Action plans

Tenant Satisfaction Measures
Our place plans
Our plan for Leeds
Our plan for Bradford
Customer newsletters

Your Home, our quarterly newsletter

Sustainability

Sustainability Green 640Px
Garden awards 2026

Buy a home

Homeownership
Freeholders
Shared ownership

Looking after your home

Report a repair for market rent customers
Sustainability Green 640Px
Garden awards 2026
Look After Home Yellow 640Px (1)
Looking after your home
Your annual gas safety check
User guides and manuals
HH Yellow
Your Healthy Home
HH Green
Symptom checker
Condensation

Noticed your home's feeling a little clammy?
Damage and leaks

Is your home just not feeling quite right?
Customer newsletters

Your Home, our quarterly newsletter

Volunteering

Your voice, your home
Volunteering
Community grants panel

Get involved

Volunteering
Feedback forum
Get involved and have your say
How you're making a difference
Review Crew
Sustainability Green 640Px
Garden awards 2026
What we've been up to
Feedback Yellow 640Px
Inclusion groups
Customer Insight Committee
Social clubs
Your customer experience
Our place plans
Our plan for Leeds
Our plan for Bradford

Rent

Report a repair for market rent customers
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Tenancy coaching services
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Money advice
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Paying your rent

Domestic abuse

Violence
Domestic abuse

Climate change

How you're making a difference

News

Sustainability Green 640Px
Garden awards 2026

Our homes

How we're doing

Home ownership

Homeownership
Freeholders
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Leaseholders
Shared ownership

Wellbeing

Sustainability Green 640Px
Garden awards 2026
Money Advice Yellow 640Px
Tenancy coaching services
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Health and wellbeing advice
Help and support
National Support Network

Extra help and care

Money Advice Yellow 640Px
Tenancy coaching services
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Support and advice to help with the cost of living

Inside your home

Report and update a repair
Report a repair for market rent customers
Adaptations for Yorkshire Housing homes
Look After Home Yellow 640Px (1)
Looking after your home
Home contents insurance
Health and safety
Damp and mould
HH Green
Symptom checker
Condensation

Noticed your home's feeling a little clammy?
Damage and leaks

Is your home just not feeling quite right?
Customer newsletters

Your Home, our quarterly newsletter
Money Advice Green 640Px
Paying your rent

Money

Money Advice Yellow 640Px
Tenancy coaching services
Money Advice Rose 640Px
Money advice
Money Advice Rose 640Px
Support and advice to help with the cost of living
Money Advice Green 640Px
Paying your rent

Neighbourhoods

Antisocial behaviour
Misuse of shared areas
Uncontrolled animals
Noise
Community stories
Action plans

Tenant Satisfaction Measures
Our place plans
Our plan for Leeds
Our plan for Bradford

Looking after yourself and others

Antisocial behaviour
Safety Wellbeing Advice Green 640Px
Health and wellbeing advice
Domestic abuse
HH Yellow
Your Healthy Home
Condensation

Noticed your home's feeling a little clammy?
Our place plans
Our plan for Leeds
Our plan for Bradford
Help and support
National Support Network

Awards

Sustainability Green 640Px
Garden awards 2026

All about us

Your customer experience
Consumer standards

at Yorkshire Housing
Our service standards

What you can expect from us

Moving house

Swap my home
Tenancy Advice Purple 640Px
Ending my tenancy

Let us know you want to end your tenancy

Policies

Look After Home Yellow 640Px (1)
Looking after your home
Customer policies
Money Advice Green 640Px
Paying your rent