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How we keep customers safe from harm, abuse and neglect

If you or someone you know is in immediate danger phone the police on 999. If you’re not able to speak, press 55 at any time and you’ll be automatically transferred to the police.


We’re proud to have homes in some of the best communities in Yorkshire. Places where people look out for each other.  And where they’re not afraid to speak up if something doesn’t look or feel right.

We’re part of those communities too. And we want to work with you to make sure we keep our customers safe from harm, abuse and neglect.  

We call it our commitment to safeguarding.

Young woman perched on a chair looking thoughtfully out of the window

Contact us and share a concern

Don’t be afraid to report your safeguarding concerns.  You might not be 100% sure something’s not right but it’s better to be safe than sorry.

Give us a call: 0345 366 4404 

Email us: safeguarding@yorkshirehousing.co.uk 

If you want to speak to us in your own language, that’s no problem. Just let us know and we can get someone to help translate.

Contact your local council

Every local council has its own safeguarding team.  You can search for your local council here.