It’s so important that the decisions we make about our customers and for our customers are influenced by our customers. And that’s where you come in!
Whether it’s telling us how you want us to improve our repairs service or the way we communicate, or helping shape our approach around things like antisocial behaviour and how we handle complaints, we want you, our customers, to be all over it!
What we've been up to recently
Our quarterly update videos
This quarter we engaged with 4,785 customers to help shape 22 of our services. Find out what else we did by reading the full report.
Our customers' impact January - March 2026
Our reviews from 2025
If you fancy taking a bit more of a deep dive into what we’ve been doing, check out our reports.
Game of Homes
Our Game of Homes workshop where we brought together you, our customers, with our colleagues to explore the potential of some new community champion rules. The customers involved in the session came up with some great ideas to shape these roles and how they might work.
Want a longer read?
Find out about things we've done in our communities to really make a difference. Events, workshops and community partnerships all get the thumbs up from us, and more importantly our customers too!
Want in on the action?
If you’re a Yorkshire Housing customer and you’re keen to get involved, we’d love to hear from you! Fill out our form, and we’ll be in touch shortly.