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Customer policies

It’s really important we’re transparent about what we do and how we do it. Having thorough policies in place is one way we can do that. You’ll find all our major customer policies at Yorkshire Housing on this page, showing how we work and how we deliver our services.

If the policy you're looking for isn't listed below please send us an email or call us and we'll get it right to you. 


Our policies


Rent and charges

Tenancy and repairs