A bit about Ryedale and Scarborough
Did you know that Scarborough is known as the UK’s first seaside resort, and that the famous Scarborough Fair ran here for nearly 500 years?
Ryedale and Scarborough are wider rural and coastal areas where we provide homes across towns, villages and established communities.
Here’s what our homes look like across Ryedale and Scarborough;
3283
homes
112
housing for older people
171
low-cost home ownership
31
supported housing
What you told us about living in Ryedale and Scarborough
We see feedback as an opportunity to improve our services. Overall satisfaction across Ryedale and Scarborough is 70%, and we know there’s more to do. You’ve told us where we can do better.
You said:
- 59% are satisfied with how we manage anti‑social behaviour
- 63% are happy with communal areas
- 44% are satisfied with how we handle complaints.
This shows us that while things are working well in many areas, we need to be more visible, strengthen our partnerships, and improve how we handle complaints. Your Place Plan is designed to do exactly that.
Your housing officers in Ryedale and Scarborough
Meet your Ryedale and Scarborough housing officers: Laura, Angela, Rebecca, Izzie, Bex and Zoe
As part of our housing officer role and our place-based approach, we’re spending more time out in our neighbourhoods and getting to know the community and our customers who live there.
What we’re doing in Ryedale and Scarborough
We’ll be out and about more, carrying out regular estate inspections, visiting hotspot areas, speaking with customers and responding quickly to anything that needs attention.
We’re committed to keeping our communities a safe place to live. We’ll do this by:
- Early support for victims
- Early intervention to stop issues escalating
- Joint working with our partners, including the council and police
We’ll deliver cleaner, safer and better‑maintained shared spaces by:
- Carrying out estate inspections with customers
- Making repairs quicker and communication clearer
- Introducing improved cleaning standards and regular audits
Customer feedback, surveys and local insights help us know where to focus our time –whether that’s a block that needs extra attention or a neighbourhood facing ongoing challenges. We’ll keep using what you tell us to make sure you feel proud of where you live.
Want to get involved?
We put our customers at the heart of everything we do. And we know the best way to improve our services is by listening to you. To do that properly, we need you on board to share your opinions and shape what we do.
If you’d like to get involved, just let us know be emailing yhplacemanagement@Yorkshirehousing.co.uk, and your Housing Officer will be in touch with details of the next inspection in your area.
Local walkabouts
As part of the role of our housing officers and our place plans, we’re spending more time out and about in our neighbourhoods, getting to know local areas and the people who live there. One way we do this is through regular local walkabouts. These give us the chance to look at what’s working well, spot anything that needs attention and talk with customers about what matters most in their area. We’ll send you an invitation a couple of weeks before each walkabout takes place.
You’ll usually see our colleagues out locally in Yorkshire Housing uniform, so keep an eye out and feel free to stop and say hello.
27th July, 12.30pm
Meet Becky at 1 Riccal Drive.
YO62 5FF / YO62 5FG / YO62 5FH
28th July, 10am
Meet Izzie at St Leonard's car park.
YO17 7EW
29th July, 10am
Meet Angie at Glebe Close car park.
YO11 3AU / YO11 3BF / YO11 3BH / YO11 3BG
28th August, 10am
Meet Angie at 1 Mayfield Villas.
YO12 4SA / YO12 4SQ / YO12 4SG / YO12 4RY
13th August, 10am
Meet Izzie at the central communal garden.
YO18 7ED
19th August, 10am
Meet Laura at the community centre.
YO17 7BU
20th August, 10am
Meet Bex at 1 Old Mill View.
YO60 6SW
9th September, 10am
Meet Izzie at 1 Goslipgate
YO18 8DQ
10th September, 10am
Meet Angie at 3 Farrier Way.
YO13 9BU
11th September, 10am
Meet Bex at 11 Aspen Road.
YO61 3SP
15th September, 9.30am
Meet Laura at the main entrance to Spring Beck from the main road.
YO17 9FL
Be a customer champion
Get involved in your community, make a difference to where you live and gain valuable experience along the way. If you’d like to get involved, just let us know be emailing yhplacemanagement@Yorkshirehousing.co.uk, and your Housing Officer will be in touch with all the details.
Your neighbouring plans
Interested to see what we're doing in places nearby?