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Fire at Jubilee Court, Haxby

On Thursday 14 June, at around 5.30pm, a fire broke out in a flat at one of our sheltered schemes in York. The fire was contained to a flat in a block of eight. Customers in the neighbouring flats evacuated safely. We’re pleased to report two residents who were...

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You said, we did – support services

The latest customer voice panel survey asked customers what they think about the support services we offer and what they’d like to see in the future. We’re reviewing the way we operate to become more efficient while still delivering a great service. The...

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Dorothy scores a century

Dorothy Allerdyce of Garth Court, York, celebrated her one hundredth birthday on 22 May 2018. Having received a letter from the Queen, Dorothy was pleasantly surprised to be visited by the new Lord Mayor of York Keith Orrell and his civic party. Along with some of...

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Shaping future services

We surveyed customer voice panel members to get their views about shaping our future services. We've had some great feedback from our customers. We're now looking at the results and wanted to share some of the survey headlines. All your views will help us improve and...

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The Change Your Life course returns

Whether you’re looking for employment, your next big career change or to start a business, Yorkshire Housing has partnered with SureTrax and the Institute of Enterprise and Entrepreneurs to introduce the Change Your Life Programme. The course is designed to help...

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Support for Wendy’s winter heating

Yorkshire Housing’s Home Improvement Agencies (HIAs) covering Sheffield, Barnsley and Rotherham support
customers to keep warm during cold weather. The service helped customer Wendy Hiles from Stocksbridge, Sheffield with a new boiler to escape the winter ‘beast from the east’ freezing cold weather.

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You said, we did – rent arrears

The results of our latest customer voice panel survey about rent arrears are now in - thank you to everyone who filled in the survey. We're going to make some changes to the letter we send to customers letting them know they are behind with their rent because of ...

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Baking Buddies, Bradford

Two students from the University of Bradford, Gosia Drobniewska and Kerry Foster, have spent the last nine weeks holding baking and relaxation sessions with residents from the sheltered scheme at Charlotte Court in Bradford. The pair usually attracted...

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Cameras home in on Yorkshire Housing exclusive documentary

Yorkshire Housing is today announcing a new three-part weekly observational documentary starting on Channel 5 on 4 April at 9pm. Housing Yorkshire: Somewhere Called Home follows the work of neighbourhood officers throughout Yorkshire as they help tenants in their...

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Apprenticeship vacancies 2018 now open

Yorkshire Housing's 2018 apprenticeship vacancies are now open for applications – it’s your chance to shine. This year we're recruiting nine new starters: Assurance administrator –  Leeds Asset data apprentice – Leeds Customer service admin apprentice –...

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Keepmoat Regeneration becomes ENGIE

New name but the same service as our contractor Keepmoat Regeneration becomes ENGIE. Customers will not experience any changes to their repairs and maintenance services.

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Mennell Court unveiling ceremony

Staff from Yorkshire Housing were joined by members of Ryedale Council, Transcore employees and the Mennell family yesterday to officially unveil Yorkshire Housing's latest development, ten social rents in Norton near Malton. The development, named after the late...

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Community Investment Case Study: Laura Smith

Shortly after graduated from the University of Huddersfield with a degree in Psychology, Laura found it difficult to find the right graduate role. In order to gain some vocational experience, Laura took a voluntary role with Yorkshire Housing where she...

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Community Investment Case Study: Dean James

Dean’s story with the Yorkshire Housing community investment team starts back in January 2016 when he received a promotional letter from the team promoting their services. Dean had been working full-time as a forklift truck driver for eight years at this point but he...

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Community Investment Case Study: Dave Jhugroo

Dave has four young children and has traditionally found it hard to find work that fit around his family, he often struggled to hold down jobs long-term and therefore was unable to plan for the future or be confident of a steady income. After contacting...

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Funds to help Barnsley householders keep warm

Yorkshire Housing’s Home Improvement Agency (HIA) Barnsley Stay Put service is offering help and assistance for vulnerable people to keep well and warm this winter. It’s working with service partner the Gas Safe fund to provide financial assistance of up to £200 per household.

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Swarcliffe to host free half-term event for kids

Yorkshire Housing, which manages the Swarcliffe Estate in east Leeds, has organised a birdhouse building event to keep the kids busy this half-term. The event will take place on Thursday 15 February between 10am and 1pm by Cock Beck on Langbar Close. The...

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Free locks to improve home security in Craven

The Yorkshire Housing Home Improvement Agency (HIA) in Craven are working with Craven District Council and North Yorkshire Police to improve home security. The HIA will be fitting free locks to help people feel secure.

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Malton man banned from Yorkshire Housing properties

Yorkshire Housing has banned a man from its properties after threatening and abusing residents. Legal action has been taken against William Todd for behaving aggressively and threatening tenants at properties in Malton. York Court heard on 18 January how Mr Todd was...

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Community Investment Case Study: Allen Cooper

Allen Cooper was first referred to Yorkshire Housing’s community investment team in 2016 by income officer Kim Staveley. Mr Cooper was unemployed at the time and had some barriers preventing him from returning to employment. During his first meeting with employment...

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Community Investment Case Study: Fatou Saidykhan

Fatou was first introduced to Yorkshire Housing’s community investment team when she took part in a nail technician course in York and met with employment advisor Jennie Ironmonger. During the short course, she impressed her tutors greatly with her natural talent for...

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Our promise when visiting your home

Yorkshire Housing will never visit your home without proof of who we are. When it comes to letting people into your home we know that you can’t be too careful. That’s why we have devised three simple ways for you to check if your caller is a genuine...

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Community Investment Case Study: Kristian Hughes

Kris approached Yorkshire Housing’s community investment team, having seen an advert promoting the services they provide on social media. At the time, Kris worked at Asda and earned £7.50 an hour, but he had dreams of becoming a bus driver. His willingness...

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Opportunity for tenants to have your say

Minister of State for Housing and Planning Alok Sharma MP wants to hear the views and concerns of tenants across England. An opportunity for tenants to have their say via an online survey.

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Santa’s Swarcliffe Circuit

With the festive season now in full swing, residents in Swarcliffe, east Leeds will be treated to a visit from Santa this week. The Swarcliffe Santa float, takes place on Wednesday 13 December, starting at the Swarcliffe Community Centre at 4pm and...

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12 tips for Christmas

Here are some tips from Yorkshire Housing to help you stay warm, safe and budget conscious this Christmas season!

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