Yorkshire Housing News
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Our Homes
Text messages for help at hand customers
We’re starting to send text messages to our Help@Hand customers from 7 September. It’s part of improvements we’re making to our systems to modernise and give a better customer experience. We hope this addition of text messages will make things much easier with...
Supporting our customers in difficult times
Yorkshire Housing will continue to support our customers who are experiencing financial difficulties due to COVID-19. Yorkshire Housing’s Director of Customer Services, Cath Owston, said: “At the start of the pandemic Yorkshire Housing told its customers that no-one...
Coronavirus: What we learned
As most news pieces about coronavirus begin, we have to start with saying how suddenly lockdown came upon us. It was unbelievable in a way, with none of us ever having experienced this before. At Yorkshire Housing, we went full steam ahead to respond to the lockdown...
Community news
Yorkshire Housing scheme benefitting vulnerable customers
Yorkshire Housing’s Customer Assistance Scheme is making a real difference to people’s lives at this difficult time – with befriending calls earning rave reviews. Staff have made 2,685 calls to 721 customers plus a further 5,723 welfare calls to date. And they are...
Yorkshire Housing’s grass cutting services resume
Yorkshire Housing is due to restart grass cutting services from this week. The service will be provided in a way that is safe for both colleagues and customers under the current COVID-19 lockdown. This will be a grass cutting service only at first. This is because...
Yorkshire Housing makes foodbank campaign donation
Yorkshire Housing has donated £25,000 to kick-start a fundraising drive will help foodbanks supply much-needed essentials to people hit by the coronavirus pandemic. The cash is for the More than Homes campaign – which launched today (Tue) and aims to raise an initial...
Customer stories
Yorkshire Housing selected as a ambassador for #SaferHomes4All campaign
Yorkshire Housing selected as a ambassador for #SaferHomes4All campaign As part of it's ongoing Resident Safety Campaign, Inside Housing has appointed Yorkshire Housing, and 11 other housing associations, as its Safer Homes Ambassador. Representing Yorkshire...
Coronavirus: What we learned
As most news pieces about coronavirus begin, we have to start with saying how suddenly lockdown came upon us. It was unbelievable in a way, with none of us ever having experienced this before. At Yorkshire Housing, we went full steam ahead to respond to the lockdown...
Domestic abuse resources now available in 17 languages
As the coronavirus pandemic continues, we’re still seeing a high level of domestic abuse across the UK. Domestic Abuse charity Refuge has reported a 25 per cent increase in the number of calls as many of those affected continue to be trapped at home with their...
Services
Yorkshire Housing scheme benefitting vulnerable customers
Yorkshire Housing’s Customer Assistance Scheme is making a real difference to people’s lives at this difficult time – with befriending calls earning rave reviews. Staff have made 2,685 calls to 721 customers plus a further 5,723 welfare calls to date. And they are...
Yorkshire Housing’s grass cutting services resume
Yorkshire Housing is due to restart grass cutting services from this week. The service will be provided in a way that is safe for both colleagues and customers under the current COVID-19 lockdown. This will be a grass cutting service only at first. This is because...
Yorkshire Housing helps sufferers of domestic abuse
Yorkshire Housing is helping victims of domestic violence with measures that protect those in danger during the coronavirus pandemic. Support from the Leeds-based housing association includes vacant homes being made available to customers who need alternative...
Apprenticeships
Apprentice Neil wins basketball gold
Yorkshire Housing apprentice Neil Hartley won gold with Team GB at the Special Olympics last month.Neil, 21, was part of the squad that beat the USA 26-20 in the basketball final in Abu Dhabi in the United Arab Emirates.The Bradford-born defensive ace is a...
Apprenticeships at Yorkshire Housing… now that’s a bright idea!
National Apprenticeship Week runs from 5 to 9 March and, to support the week, Yorkshire Housing is celebrating the success of their apprenticeship programme by showcasing apprenticeships as a pathway to a great career. Under the hashtag #NAW2018, and the theme...
Apprentice vacancies at Yorkshire Housing
Our apprenticeship vacancies are open now. Come and work for a top 100 apprentice employer – we need you!
Other
Coronavirus: What we learned
As most news pieces about coronavirus begin, we have to start with saying how suddenly lockdown came upon us. It was unbelievable in a way, with none of us ever having experienced this before. At Yorkshire Housing, we went full steam ahead to respond to the lockdown...
Yorkshire Housing COVID-19 service update
For our customers in Calderdale, Kirklees and Bradford please note that all repairs will go ahead as normal from Monday 10th August. This means that all customers are now back to normal repair services. As we continue to put the safety of our customers and...
Our repair work
It has been a few weeks since we restarted our non-emergency repairs service for customers following the lockdown measures introduced to keep colleagues and customers safe from coronavirus. Not being able to deliver general repairs meant we had approximately 3,515...
Domestic abuse resources now available in 17 languages
As the coronavirus pandemic continues, we’re still seeing a high level of domestic abuse across the UK. Domestic Abuse charity Refuge has reported a 25 per cent increase in the number of calls as many of those affected continue to be trapped at home with their...
Applications now open for Yorkshire Housing apprentice jobs 2020
Our six apprentice roles applications are now open. They include: x2 Apprentice Electrician positions – York/Malton area Enhanced Tenancy Administration Support Services Apprentice- Leeds- Remote Working Digital Content Producer Apprentice- Leeds- Remote Working...
Yorkshire Housing quiz raises money for Alzheimer’s Society
Yorkshire Housing has raised nearly £350 so far for the Alzheimer's Society by holding an interactive online quiz inspired by the TV game show Who Wants To Be A Millionaire? Chief executive Nick Atkin hosted the event with colleagues on Wednesday evening – which...
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