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Yorkshire Housing pioneering Together with Tenants

Yorkshire Housing pioneering Together with Tenants

Together with Tenants is a great opportunity for Yorkshire Housing as we look to achieve our vision. A key part of this strategy is the following: “Everyone should have the opportunity to live in a quality home they can afford.” We are committed to delivering a great...

New technology to speed up repairs

New technology to speed up repairs

New technology will help Yorkshire Housing improve the customer experience of repairs and renovations. The housing association’s asset management system is to be streamlined later this year – bringing with it improvements in service delivery. Asset management is a key...

Community news

New technology to speed up repairs

New technology to speed up repairs

New technology will help Yorkshire Housing improve the customer experience of repairs and renovations. The housing association’s asset management system is to be streamlined later this year – bringing with it improvements in service delivery. Asset management is a key...

read more
Solid fuel advice for customers

Solid fuel advice for customers

Yorkshire Housing has been contacted by customers wanting to know if they will still be able to buy solid fuel from suppliers due to environmental issues. We have therefore put a guide together based on advice from the Solid Fuel Association to help explain the...

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Customers at the heart of 2020

Customers at the heart of 2020

This year we’re making some big changes so we can offer a better service to our customers. We’ve listened to your feedback and in 2020 you can expect to see: More of your queries resolved first time, saving you time. A service better tailored to your needs. This...

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Customer stories

Yorkshire Housing pioneering Together with Tenants

Yorkshire Housing pioneering Together with Tenants

Together with Tenants is a great opportunity for Yorkshire Housing as we look to achieve our vision. A key part of this strategy is the following: “Everyone should have the opportunity to live in a quality home they can afford.” We are committed to delivering a great...

New technology to speed up repairs

New technology to speed up repairs

New technology will help Yorkshire Housing improve the customer experience of repairs and renovations. The housing association’s asset management system is to be streamlined later this year – bringing with it improvements in service delivery. Asset management is a key...

Committee helps keep Yorkshire Housing on track

Committee helps keep Yorkshire Housing on track

Yorkshire Housing makes itself available for scrutiny from the people we serve – our customers. In this blog, Customer Service Committee member Amy Green (pictured below) details the work she and her colleagues do to make sure we keep our services on track.My name’s...

Services

Yorkshire Housing pioneering Together with Tenants

Yorkshire Housing pioneering Together with Tenants

Together with Tenants is a great opportunity for Yorkshire Housing as we look to achieve our vision. A key part of this strategy is the following: “Everyone should have the opportunity to live in a quality home they can afford.” We are committed to delivering a great...

New technology to speed up repairs

New technology to speed up repairs

New technology will help Yorkshire Housing improve the customer experience of repairs and renovations. The housing association’s asset management system is to be streamlined later this year – bringing with it improvements in service delivery. Asset management is a key...

Committee helps keep Yorkshire Housing on track

Committee helps keep Yorkshire Housing on track

Yorkshire Housing makes itself available for scrutiny from the people we serve – our customers. In this blog, Customer Service Committee member Amy Green (pictured below) details the work she and her colleagues do to make sure we keep our services on track.My name’s...

Apprenticeships

Apprentice Neil wins basketball gold

Apprentice Neil wins basketball gold

Yorkshire Housing apprentice Neil Hartley won gold with Team GB at the Special Olympics last month.Neil, 21, was part of the squad that beat the USA 26-20 in the basketball final in Abu Dhabi in the United Arab Emirates.The Bradford-born defensive ace is a...

Apprenticeships at Yorkshire Housing… now that’s a bright idea!

Apprenticeships at Yorkshire Housing… now that’s a bright idea!

National Apprenticeship Week runs from 5 to 9 March and, to support the week, Yorkshire Housing is celebrating the success of their apprenticeship programme by showcasing apprenticeships as a pathway to a great career. Under the hashtag #NAW2018, and the theme...

Other

It’s Apprenticeship Week at Yorkshire Housing

It’s Apprenticeship Week at Yorkshire Housing

National Apprenticeship Week runs from February 3 to 9 this year. The theme is “Look Beyond” and supports the aims of the Fire It Up campaign in reaching out to and celebrating the value of apprenticeships and the range of apprenticeships on offer. Throughout National...

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New system alert– what it means for customers

New system alert– what it means for customers

Today (February 3) we’re launching a new IT system and colleagues across customer services are moving into new roles. This is the start of a series of changes which will mean we can offer a better service to you. However, over the next couple of weeks, as we move over...

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94-year-old wins talent competition

94-year-old wins talent competition

Resident Eric Robinson showed he is still note-worthy at a talent competition at a Yorkshire Housing scheme in Wakefield. Eric, 94, (pictured) won the festive contest, which was held just before Christmas at Sherwood Court, by singing Are You Lonesome Tonight and...

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Flooding advice for customers

Flooding advice for customers

Customer safety and well-being is a top priority at Yorkshire Housing – and to that end we have important advice in the event of flooding. More bad weather is predicted in addition to the severe flood warnings that are still in place for the region. Please take care...

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Welcome to the first batch of volunteers

Welcome to the first batch of volunteers

Yorkshire Housing volunteer coordinator Helen Bannister spoke to local TV cable channel That’s TV York to update them on how well the volunteering programme is going and to help recruit more volunteers. The appeal...

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Marking Neville’s Kitchen third anniversary

Marking Neville’s Kitchen third anniversary

A special lunch was held to mark the third anniversary of ‘Neville’s Kitchen’, a community kitchen based in Gargrave. It is organised by Carol Mercer and Carys Roberts and supported Yorkshire Housing. Some of the special guests attending included BBC Food Programme...

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