Your home

You’ll find everything you need to know about looking after your home here in My account. Because life’s complicated enough.

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My account

Report repairs, pay rent and ask us a question on My account.

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Repairs

Report a new repair. Or check in on one you’ve already reported.

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Looking after your home

Trusty tips for keeping your home in tip top condition!

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Make a payment

Pay your rent in the way that works best for you.

Find what you’re looking for

Just type in the word or phrase you’re looking for and click on the magnifying glass. There’s nowt to it!

Buy a home

Homeownership

Shared ownership

Freeholders

Community

Our plan for Craven and Pendle

Our plan for Kirklees and Calderdale

Our plan for Doncaster, Rotherham and Sheffield

Our plan for Ryedale and Scarborough

Our plan for Wakefield

Community stories

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Garden awards 2026

Your voice, your home

Community grants panel

Action plans

Tenant Satisfaction Measures

Our place plans

Customer annual report highlights

2025 - 2026

Customer newsletters

Your Home, our quarterly newsletter

Our plan for Leeds

Our plan for Barnsley

Our plan for Harrogate and York

Our plan for Bradford

Our plan for East Riding, Hull & Selby

Feedback

Customer feedback and complaints

How complaints work

Feedback forum

Get involved and have your say

How you're making a difference

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Inclusion groups

Your views on us

Low cost rental

Your views on us

Tenant Satisfaction Measures

Your views on us

Low cost homeownership

Our results

How we're doing

Sustainability

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Garden awards 2026

Repairs

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Looking after your home

Damage and leaks

Is your home just not feeling quite right?

Action plans

Tenant Satisfaction Measures

HH Green

Symptom checker

More on repairs

Report and update a repair

My account

Manage your home online

Get involved

Our plan for Craven and Pendle

Our plan for Kirklees and Calderdale

Our plan for Doncaster, Rotherham and Sheffield

Our plan for Ryedale and Scarborough

Our plan for Wakefield

Customer Insight Committee

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Garden awards 2026

Social clubs

Feedback forum

Get involved and have your say

Review Crew

How you're making a difference

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Inclusion groups

Our place plans

Your customer experience

Our plan for Leeds

Our plan for Barnsley

Our plan for Harrogate and York

Our plan for Bradford

Our plan for East Riding, Hull & Selby

Looking after your home

Sustainability Green 640Px

Garden awards 2026

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Looking after your kitchen

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Looking after your home

Your annual gas safety check

Damage and leaks

Is your home just not feeling quite right?

User guides and manuals

Condensation

Noticed your home's feeling a little clammy?

HH Yellow

Your Healthy Home

HH Green

Symptom checker

Customer annual report highlights

2025 - 2026

Customer newsletters

Your Home, our quarterly newsletter

My account

Manage your home online

Volunteering

Your voice, your home

Community grants panel

Rent

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Tenancy coaching services

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Money advice

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Paying your rent

Domestic abuse

Domestic abuse

Violence

News

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Garden awards 2026

Climate change

How you're making a difference

Our homes

Customer annual report highlights

2025 - 2026

How we're doing

Home ownership

Homeownership

Shared ownership

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Leaseholders

Freeholders

Wellbeing

Money Advice Yellow 640Px

Tenancy coaching services

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Garden awards 2026

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Health and wellbeing advice

Help and support

National Support Network

Extra help and care

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Tenancy coaching services

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Support and advice to help with the cost of living

Money

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Tenancy coaching services

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Money advice

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Paying your rent

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Support and advice to help with the cost of living

Inside your home

Damp and mould

Adaptations for Yorkshire Housing homes

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Looking after your home

Home contents insurance

Health and safety

Damage and leaks

Is your home just not feeling quite right?

Condensation

Noticed your home's feeling a little clammy?

HH Green

Symptom checker

Customer newsletters

Your Home, our quarterly newsletter

Money Advice Green 640Px

Paying your rent

Report and update a repair

Neighbourhoods

Our plan for Craven and Pendle

Our plan for Kirklees and Calderdale

Our plan for Doncaster, Rotherham and Sheffield

Our plan for Ryedale and Scarborough

Our plan for Wakefield

Misuse of shared areas and flytipping

Noise

Uncontrolled animals

Community stories

Action plans

Tenant Satisfaction Measures

Our place plans

Customer annual report highlights

2025 - 2026

Antisocial behaviour

Our plan for Leeds

Our plan for Barnsley

Our plan for Harrogate and York

Our plan for Bradford

Our plan for East Riding, Hull & Selby

Looking after yourself and others

Domestic abuse

Our plan for Craven and Pendle

Our plan for Kirklees and Calderdale

Our plan for Doncaster, Rotherham and Sheffield

Our plan for Ryedale and Scarborough

Our plan for Wakefield

Safety Wellbeing Advice Green 640Px

Health and wellbeing advice

Condensation

Noticed your home's feeling a little clammy?

HH Yellow

Your Healthy Home

Our place plans

Help and support

National Support Network

Antisocial behaviour

Our plan for Leeds

Our plan for Barnsley

Our plan for Harrogate and York

Our plan for Bradford

Our plan for East Riding, Hull & Selby

Awards

Sustainability Green 640Px

Garden awards 2026

All about us

Consumer standards

at Yorkshire Housing

Your customer experience

Our service standards

What you can expect from us

Moving house

Swap my home

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Ending my tenancy

Let us know you want to end your tenancy

Policies

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Looking after your home

Customer policies

STAIRs

Social tenant access to information requests

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Paying your rent