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Home heating systems advice

So, it could be that you’re moving into a home with an oil central heating system, or you want to spend less on your gas bill – whatever it is, we can help you get the best out of your heating system.

At the moment, we’re looking at our heating strategy to help the environment. Did you know that from 2025 our new homes won’t use fossil fuels? They’ll have better insulation levels, Solar PV and triple glazing, so our homes can be kinder to the environment.

Here we have some handy guides when you can find out more about heating systems.

Types of boilers

Every home has different heating needs and every different boiler system works in a different way. Want to learn more about your boiler?


Types of boilers, view video Types of Boilers – Combi boiler, System boiler and Regular boiler | Hometree – YouTube


Boiler types explained, view video Boiler types explained and what you need to know – Worcester Bosch – YouTube

A quick and easy way to cut your heating bills is to use your heating controls to use less energy.

Boiler controls explained, view video Boiler Controls explained – What you need to know | – YouTube

How to use your boiler heating system, view video How to use your boiler heating system – YouTube

If your heating and hot water are not working, the pressure might have dropped in your boiler. This handy guide explains how you can repressurise your boiler and get it working in five minutes.

Instructions for our most common boilers.

Radiators with wet systems

You have a wet system in your home if you have radiators linked to one of the following:

  • the boiler burns fuel such as gas, oil or electricity to generate the heat
  • a boiler is fitted at the back of a fire
  • renewable systems such as air source or ground source heat pump generates the heat

Wet systems work by circulating hot water through a system of pipes that connect to the radiators in your home.

Instructions for our most common boilers.

Solid fuels

These are usually for a stove that sits in a fireplace. For solid fuel heating systems, the fire heats up the water in the boiler, circulates it to a hot water storage cylinder, then a pump sends it to the radiators. Find out more in our Solid Fuel Central Heating System guide. 

Read more on the important rules for smoke control areas.

Air source heat pump

Did you know that an air source heat pump (ASHP) is a low carbon energy system that works a bit like a refrigerator compressor in reverse? It absorbs heat from the outside air, then uses it to heat the property and hot water. The compressor bit means that 1 kilowatt of  electricity will usually do the work of around 2.5 kilowatts! Read our guide to air source heat pumps

Instructions for our most common heat pumps.

You can find more info on air source heat pumps.

Ground source heat pump

A ground source heat pump is a low carbon energy system which takes heat from the ground, it uses it to heat the property and give you hot water.  It uses a compressor in the same way as an air source heat pump. Read our guide to GSHP.

Instructions for our most common heat pumps.

You can find out more about GSHP by watching this video Ground Source Heat Pumps explained – YouTube

Everything you need to know about Ground Source Heat Pumps

Communal heating

Communal heating has no boiler in the individual homes, so you get your hot water from a central source from insulated pipes.

This means you don’t need an individual boilers or hot water storage cylinders in each home.

You can learn more about communal heating, by watching this video What is district heating – YouTube

Electric storage heaters

Electric storage heaters work on a dual rate electricity tariff, so the heaters can be charged at off peak periods, when costs are lower, then store heat for when it’s needed.

Find out how to get the best out of your storage heater

Find out about Dimplex Quantum operating instructions  

More about towel rail heaters   

How to get the best out of heating systems

Electric storage heaters and how to use them

You can find out about energy tariffs.

Secondary heating
Secondary heating are things like gas or electric fires used to heat an individual room, often as a cosy boost These days it is often better to programme your main heating system for a little bit longer instead, as they are more efficient than the secondary heating.
Solar PV panels

Super environmental Solar Photovoltaics (PV) panels capture sun light and turn it into electricity. They’re usually mounted on the roof and are sometimes even placed as solar roof tiles!

Our guide to using your solar photovoltaic panels

Solar PV explained (YouTube)

Comprehensive guide to solar panels


Solar thermal panels

Solar hot water systems heat up water by absorbing the sun’s energy, which is then stored in a hot water tank until needed. Fancy!

How solar water heating systems work leaflet 

How solar water works (YouTube) 

User guide for solar thermal panels