What we've been up to...
We want every Yorkshire Housing customer to go about their day knowing we're shaping our services by listening to you, our customers.
Your feedback and involvement are at the heart of everything we do. Whether it's through our Customer Voice and Review Committee, our complaints forum or sharing your views through customer surveys - it all helps us to improve.
We've been busy getting our communities involved from the get-go, gathering your thoughts on how we can improve things like our repairs service, communication, and approach to handling complaints. Your input has been really important in shaping our customer obsessed strategy, making sure that our services truly meet your needs.
Check out some of the other ways you've been shaping our decisions recently:
Game of Homes
Our Game of Homes workshop where we brought together you, our customers, with our colleagues to explore the potential of some new community champion rules. The customers involved in the session came up with some great ideas to shape these roles and how they might work.
Want in?
If you’re a Yorkshire Housing customer and you’re keen to get involved, we’d love to hear from you! Explore the different groups we have for you to get involved or fill out our form to get the ball rolling!