It’s so important that the decisions we make about our customers and for our customers are influenced by our customers. And that’s where you come in!
Whether it’s telling us how you want us to improve our repairs service or the way we communicate, or helping shape our approach around things like antisocial behaviour and how we handle complaints, we want you, our customers, to be all over it!
Quarterly customer engagement impact reports
Our customers' impact July 2025 to September 2025
Our 2025 reports
If you fancy taking a bit more of a deep dive into what we’ve been doing, check out our reports.
Want in on the action?
If you’re a Yorkshire Housing customer and you’re keen to get involved, we’d love to hear from you! Fill out our form, and we’ll be in touch shortly.