There’s a new customer group just around the corner, and we’re excited for them to get started. The Customer Insight Committee will make sure that our customers’ voices are heard loud and clear.
Teaming up with other customers and colleagues, they’ll share our mission to be the UK’s best housing provider, and help us get there by asking the right questions and staying focussed on the bigger picture.
Driving improvements that matter:
Using their experience as one of our customers, they'll help shape our services to make a difference.
And what will they be doing?
They'll review how well services are meeting expectations and whether customer voices are being heard where it matters in the decisions that shape the future. They'll team up with our Homes and Places Committee to look into key services and suggest improvements, as well as checking how effective our customer engagement really is.
Sound like it's up your street?
Simply fill out our 'your voice, your home' form to join one of our groups or drop us a line.
If you need help with joining a group or if you want to find out more before signing up, just let us know. We’re happy to help!
If you don’t fancy one of our inclusion groups, there’s plenty of other opportunities to get involved! Check out our review crew, complaints forum and our your voice matters group.