Nick has a track record of leading organisations through transformational change, driving performance improvement, with a focus on maximising the untapped potential from businesses and people.
Nick has previously introduced a fully flexible/ remote working approach. He also led the move to 90% of customer led transactions to be delivered through online self-service routes. He is regularly included in the top 25 most influential people in housing and is a keen advocate of innovation. He uses digital as an enabler to drive fundamental change in how businesses operate. He is also a disruptor in the ‘future of work’ debate and has been paperless for 17 years.
He writes regularly for Inside Housing and HR Magazine as one of their columnists and tweets on a regular basis (@nickatkin_yh).
Michelle leads our exciting business transformation programme which will ensure the organisation is geared up to meet the challenges of a changing sector. She also has responsibility for HR, learning and development and communications.
Michelle joined us in 2015 from Merseyside and Cheshire-based Plus Dane group where she was interim executive director of neighbourhoods. Her previous roles include deputy chief executive for North West-based Your Housing Group.
Cath Owston is interim director of customer services at Yorkshire Housing. Her remit includes responsibility for our neighbourhoods, independent living service and customer contact centre teams.
Cath joins Yorkshire Housing from Rochdale Boroughwide Housing where she was executive director of customer and community. Her thirty years in housing include four years at New Charter Housing Trust Group as director of customer experience and five years at Trafford Trust where she was transformation manager. She is also a board member with Bolton at Home and Chair of Starts with you, a social enterprise in Bolton.
David has been director of property services since 2008 and is responsible for the delivery of Yorkshire Housing’s property related services to 18,000 homes across Yorkshire and 1,600 Leeds City Council homes. David also takes responsibility for health and safety, landlord compliance services and is lead director for Yorkshire Housing’s home improvement agencies.
David is a board member of Yorkshire Transformations Ltd and a trustee of East Lancashire Hospitals NHS Trust. An alumnus of the University of Central Lancashire, David also supports the University Business School in a voluntary capacity.
David is married with three children and lives in the Ribble Valley.
Andy joined Yorkshire Housing in June 2017. He has over 30 years’ experience in the affordable housing sector, working with public and private companies. He previously worked at Accent Group where he led on development and growth since 2005.
Andy began his career with British Waterways Board, as an assistant mining surveyor. He is a chartered surveyor and member of the Chartered Institute of Housing.