Finding the right support can be tricky, and we want you to know that you're not alone. There's lots of things we can help with, but if we can't we'll point you in the direction of someone who can. That might be a registered charity, a helpline with specialist support or a hub with online resources.
If you or someone you know is in immediate danger phone the police on 999. If you’re not able to speak, press 55 at any time and you’ll be automatically transferred to the police.
Domestic abuse support
We’re committed to working with you so you can stay in your own home and feel safe. If you’re experiencing domestic abuse or you’re worried about friends, family or neighbours, we’re here to help.
National Support Network
Knowing where to go for help can be tricky. Whether it’s money advice, mental health resources, family or work, sometimes the internet can feel like a really big place.
That’s where National Support Network comes in! It’s a free portal our customers can access to find help for life’s challenges, completely anonymously.
Tenancy and money coaching
Our coaches are here to offer practical support, working with you work with you to give you the skills, confidence and information you need to manage your tenancy independently.
Safeguarding
Looking out for each other is really important, and our commitment to safeguarding means keeping people safe from harm, abuse and neglect. You might not be 100% sure something’s not right but it’s better to be safe than sorry.