Living in a community means sharing spaces like stairwells, entrance halls, lifts, and outdoor areas. When these spaces are misused - for things like alcohol or drug abuse, fly-tipping, or even untidy gardens - it can be really distressing.
What should you do?
The first step is to have a chat with the person or people involved. But we understand that you might not want to do this if you’re scared or feel threatened by their behaviour. Never put yourself in potential danger.
Sometimes the misuse of shared areas is the responsibility of your local council. If that's the case, we’ll guide you on whether they need to be involved.
What will we do?
We’ll look at all the information and check if tenancy rules are being broken. There’s lots we can do, depending on how serious the problem is including:
- Ask you to use the ASB app or keep a diary to record evidence
- Issue verbal and written warnings
- Arrange mediation or restorative justice
- Fit extra security measures like CCTV, locks, and lights
- Take legal action
- Work with the local council or police for extra support
Report it to us
Contact us to report the problem and we’ll do what we can to help.