Yorkshire Housing and PowerObjects, an HCL Technologies Company are pleased to announce their partnership to implement Microsoft Dynamics 365-based solutions. The new system will make it easier for customers to do business with YH and provide the right foundations for growth.
Yorkshire Housing is planning to deliver over 3,000 new homes by 2021 as part of its ambition that everyone has the opportunity to live in a quality home they can afford.
According to Michelle Gregg, Yorkshire Housing’s Director of Business Transformation, it is a programme of huge strategic importance: “This is a big investment which will modernise Yorkshire Housing, make things easier for customers and lay the foundations for future growth and development of our services. It’ll help us change the way we work and support us to go paperless.
“We completed a detailed procurement process and we’re pleased to be working with PowerObjects. They’re a leading global company which has a great track record working with others in the housing sector.
“They’ve developed a really good understanding of our organisation and how we want to change the way we work to make things better for staff and customers and will use this to deliver the technology we need.”
The new technology supports Yorkshire Housing’s let, sell and independence processes. This includes general tenancy management (tenant safety, ASB, complaints/claims), planned maintenance, asset management and more. The system will help Yorkshire Housing put customers at the heart by offering better self-service options and improved services. It will also support Yorkshire Housing to be a more efficient business and create a single view of customers and properties, rather than having data on multiple systems.
The partnership with PowerObjects will help drive those critical objectives. “We really look forward to partnering with Yorkshire Housing by implementing an enterprise technology platform built on the Microsoft Cloud in combination with our own PowerProperty IP, that will enable the ambitions to modernise, grow and reduce cost by £7m,” says Greg Harradence, Financial Services Business Development Director for PowerObjects.
The contract was signed in May and work has started this month. Read more about PowerObjects.