Close search

Fire-prone tumble dryers have been found during a recall campaign by Whirlpool – but hundreds of thousands still remain in UK homes.

The recall covers tumble dryers manufactured under the Whirlpool brands of Hotpoint, Indesit, Creda, Swan and Proline between 2004 and 2015.

This is due to a risk of fire caused by fluff coming into contact with the heating elements.

Yorkshire Housing customers should note that this this does not apply to you if your white goods are provided by Yorkshire Housing.

All our white goods are PAT tested and, where we have a communal laundry room, all the equipment is annually serviced and maintained by an approved contractor.

Any customers who are concerned about their tumble dryers should check whether their model is affected on the Whirlpool website.

If your product is affected, you will have the option to do one of the following:

  • Have it replaced free of charge;
  • opt for an upgrade;
  • have it fixed by an engineer;
  • or choose a refund (depending on the age of their product).

More information about the recall can be found here.

Why it is important

The government has estimated that the fault affecting these tumble dryers has caused up to 750 fires in the last 11 years.

It is therefore essential that anyone with one of the affected products follows the steps above.

Tumble drier safety advice

  • Don’t leave dryers unattended when in use;
  • don’t use dryers overnight, when in bed;
  • only put clothing in the dryer;
  • regularly clean filters and remove build-up of lint;
  • don’t overload dryers;
  • don’t dry large bulky items or trainers;
  • don’t put drenched clothing in dryers, wring/spin first;
  • ensure ducting is clear and free of build-up;
  • ensure external vent is clear and unobstructed;
  • and ensure your property has working smoke alarms.

More advice can be found here.

It is recommended that all customers register their products as typically 10 per cent to 20 per cent of electrical products are recalled, especially chargers, adaptors, haircare appliances, kettles, irons and toasters.

If your product is not registered, then manufacturers often have no way of directly contacting those who purchased the item in question.

Consequently, each year, millions of potentially unsafe appliances remain in use, putting their owners at risk of electrical shocks, fires or even death.