How to report a repair

You should feel comfortable in your home and confident that everything is working just how it should be. If you rent a home from us and do find something that’s not working, reporting a repair is easy.

You’ve got two options:

Women sitting on the sofa smiling and stroking her cat

Use our portal

Use our online portal to report your repair, wherever and whenever suits you.

On the phone

Give us a call and our friendly team will help you.

You can also use our repair form below, just follow the steps to report your repair.

Your browser is unable to display our repair reporting tool. Please &amp;amp;amp;amp;amp;amp;amp;amp;lt;a href="/contact-us"&amp;amp;amp;amp;amp;amp;amp;amp;gt;contact us&amp;amp;amp;amp;amp;amp;amp;amp;lt;/a&amp;amp;amp;amp;amp;amp;amp;amp;gt; by calling 0345 366 4404 to report your repair to us by telephone.&amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt;

More on repairs

Find out more about what types of repairs there are, what we do and what you're responsible for.

Looking after your home

Find out more about looking after your home and staying safe.

Links

Looking after your home More on repairs Health and safety

Report and update a repair

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