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On Thursday 14 June, at around 5.30pm, a fire broke out in a flat at one of our sheltered schemes in York.

The fire was contained to a flat in a block of eight. Customers in the neighbouring flats evacuated safely.

We’re pleased to report two residents who were admitted to hospital have now been discharged. .

Yorkshire Housing is committed to customer safety and, although there has been extensive damage to the building, our fire alarm safety measures were activated and all customers evacuated quickly to safety.

We found alternative accommodation for residents affected by the incident, either with relatives, in guest accommodation at Jubilee Court or our other sheltered schemes. Our staff are offering ongoing support.

We’d like to thank the community for its support, with special thanks to those who offered emergency accommodation.

We’d also like to acknowledge the fast response from North Yorkshire Fire and Rescue Service, as well as the dedication our staff have shown. We’re offering additional support to anyone who might be upset by what’s happened.

An investigation is under way to establish the cause of the fire. We’ll provide an update when we know more.

We work in partnership with the fire service to make sure that all of our homes conform to strict fire safety regulations.

If you’d like to find out what steps you can take to prevent fire, you can view our helpful guide or visit the West Yorkshire Fire and Rescue Service website.

Remember, in an emergency, call 999 and ask for the fire service.