If you're a customer, the easiest way to report a repair is through our portal. For all other enquiries, head to Your Home or click through to our contact page.
Please tell us a bit about you
If you haven't found someone to swap homes with, please head over to Exchange Locata to register your interest.
Before continuing, you'll need to get agreement of a home swap. Once you have that, you'll be able to complete the form and we can start to process your request.
Because your request involves multiple homes swapping, you'll need to give us a call on 0345 366 4404 so we can get this sorted for you.