Noise

Noisy neighbours are more common than you’d think. The main problems are usually caused by things like loud music, shouting, banging doors and DIY.

It’s important to remember that a bit of everyday noise is normal and to be expected. 

But if it’s constant or stopping you from enjoying your home, it’s okay to speak up - and we’re here to help.

What should you do?

Start by having a friendly chat with your neighbour. Let them know the noise is bothering you - most people don’t realise they’re being noisy and will try to help.

If that doesn’t fix it, report it to us by calling 0345 366 4404 or use our online form.

What will we do?

• When you report noise, we’ll ask for details like:
• When it happens
• How often
• How long it lasts
• What type of noise
• How loud it is

There’s lots we can do, depending on how serious the problem is, including: 

• Ask you to use the ASB app or keep a diary to record evidence
• Issue verbal and written warnings
• Arrange mediation or restorative justice
• Take legal action
• Work with the police or council for extra support