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Pay your rent

The rent that you pay for your home is our main source of income. We use this money to carry out repairs and improvements to the homes we manage, and to help us continue to provide a good quality service.

Pay by direct debit

You can pay your rent directly from your bank account weekly, fortnightly, 4 weekly or monthly. Call us on 0345 366 4404 to set up your direct debit over the phone.

Pay online

Allpay

Rent can be paid at any time of night or day by debit or credit card on the secure allpay website. Register once and your details are saved to make future payments quicker and easier.

Pay by app

You can also download the allpay mobile application (app) enabling you to pay your bills using your smartphone anytime and anywhere. You can securely download the app from the Apple App Store, the Windows Phone Store and on Google Play and it will let you securely store payment reference numbers, bank details and payment amounts.

Pay by automated phone line

You can use the allpay automated phoneline to pay your rent at any time. Please ensure you have your debit/credit card and your payment reference number to hand.

  • Call us on 0345 366 4404
  • Select ‘option 2 – make a payment’
  • Then ‘option 1’ for the allpay automated telephone payment line.

 

Contact us about your rent account

Please use this form to contact us about enquiries on your existing rent account and we will phone you back.

How we use your data

Any queries

If you have any queries about your rent account, or would like to pay by a method not listed here, please fill in the form on this page and we will be in contact as soon as possible. Alternatively, you can call us on 0345 366 4404 and select option 3.

 

Benefits and money advice

If you are finding it hard to pay your rent, manage your bills, struggling with debt or have problems with benefits, our benefit and money advice team is here to help.