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Yorkshire Housing customers are being encouraged to prioritise paying their rent in the lead up to Christmas. It can be a financially difficult time for customers who can have additional financial pressures and be at increased danger of using loan sharks.

Yorkshire Housing are encouraging any customer who has rent arrears or who is struggling to pay their rent this Christmas to get in touch with the incomes team sooner rather than later. They are there to help and work out a way for tenants to cope with any financial troubles they may have.

For this Christmas customers are advised to follow these simple steps:

  • Christmas rent – make sure it is paid on time.
  • Prioritise bills – anything to do with keeping a home is a priority bill, this includes rent, council tax and utility bills.
  • Know your budget – it’s easy to let spending get out of control without keeping an eye on it. Budget awareness and monitoring spending is crucial.
  • Help is available – our dedicated income team is on hand to provide support and advice. If customers are in financial trouble, they should speak to us straight away. The sooner we know about an issue, the sooner we can help.

Customers are also being encouraged to plan for next Christmas by opening a Leeds Credit Union Christmas club account. There are no limits on savings and withdrawals can only be made between November 1 and December 24. More details are available on the Leeds Credit Union website.

Gareth Roebuck, senior incomes services manager, said: “Christmas is a difficult time because money can be tight. We know how much pressure there is to buy presents and gifts but if the rent isn’t paid tenants risk losing their homes. So we’re asking all tenants to think twice about delaying paying their rent, but make sure they pay their rent on time so that they have a worry-free Christmas.


“We are always available to offer help and advice, so anyone who needs help can have a chat with us. The important thing to remember is to not ignore the problem, please talk to us as we’ll always try to help.”

You can contact our incomes team by calling 0345 366 4404. Further help is available here.