Our fabulous money coaches have helped one customer claim almost £35,000 in backdated payments from the Department of Work and Pensions.
Our money and tenancy coaching service helps to support customers who are finding it hard to manage their money, find work or training or who have health problems.
Money coach Nicolas was recently contacted by a customer who cares for his autistic son and who is also disabled himself.
Nicolas quickly identified that the customer hadn’t realised he could be claiming an extra £68 a week in income support payments. He helped the customer to fill in the forms and is now in the process of claiming almost £35,000 in backdated payments.
Nicolas said: “It’s great that we’re able to help customers who might be finding it difficult to manage their money, find work or who are struggling with health problems.
“Yorkshire Housing is so much more than a housing provider and I just feel really proud of what we do here. At the end of the day I’m just doing my job.”
If you’re finding it hard to manage your money, or need support and advice with something else, get in touch with our money and tenancy coaching service here.