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Have your say 2018

Thank you for your views about shaping our future services.

We have had some great feedback from our customers. We are now looking at the results and wanted to share some of the survey headlines.

All your views will help us improve and provide a better service to our customers.

The responses have given us an understanding about our customers and we will be considering the feedback in due course. As yet, we have not made any decisions.

We are working through the findings as we look to design new processes and buy new systems. This will continue over the next year.




If you are interested in seeing the full results or any questions, please email

If you want to help shape our services further, please consider joining our customer voice panel.