You said, we did
We listen to our customers to make sure we meet their needs and to make our services better.
We’ve launched a customer voice panel to help tenants get involved in shaping the future of Yorkshire Housing. We conduct bimonthly surveys and also involve members in other consultations and focus groups. It’s open to all Yorkshire Housing customers – you can join by visiting the customer voice panel page.
Here’s how customer feedback has been making a difference: