We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.
Our vision is to make it possible for you to have a place you’re proud to call home. We aim to provide homes and communities where our customers are proud to live. We’re a landlord who cares and wants people to thrive. So, we offer tailored services and additional support for those customers who need this. We also provide a range of services so that people can live independently.
Our aim is to be the ﬁrst choice in Yorkshire for anyone who wants to rent or buy a home.
Our ﬁve priorities that will help us achieve our vision are:
1. Great Customer Experience:
We will listen to customers, design services to meet their expectations and provide targeted support where needed. We will use data and insight to help us take a proactive approach to delivering services.
2. Homes and Places to be Proud of:
We will provide high quality, safe, affordable homes that meet customer expectations and needs. We will reduce our reliance on fossil fuels and be one of the ﬁrst UK housing associations to stop using gas heating and hot water systems.
We will deliver 8,000 new homes by 2030. We will provide smarter homes that are more energy efﬁcient, sustainable and affordable to live in. We will renew our focus on social and affordable rented options and Help to Buy.
4. Employer of Choice:
We will develop a reputation as a dynamic and market-leading innovative employer. We’ll create an inspirational workplace and culture based on being able to work anywhere. We’ll also offer a range of personalised beneﬁts.
5.Strong, Resilient and Innovative Business:
We will invest in the three business foundation pillars of Finance, ICT and People. We will inﬂuence policy and be a leading-edge organisation that others want to work with. We will be Yorkshire in name and nature, with a sustained focus on value for money.
And we have great values
Our values and behaviours are designed to help colleagues deliver a great service to customers and make Yorkshire Housing a great place to work. These are: Create trust, Be curious, Make it happen, Achieve impact and Have fun.