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We aim to provide you with a high quality home that is in good condition. Sometimes repairs are needed to ensure that you continue to enjoy the comfort of your home.

We are committed to providing a high quality repairs service that is convenient, efficient and dependable.

How to report a repair

Emergency repair? Call our 24/7 repairs helpline: 0345 366 4404
Calls to this number cost the same as making a call to an 01 or 02 number from any phone, including mobile phones.

If you suspect a gas leak, call Transco immediately on 0800 111 999

For non emergency repairs, use our step-by-step, easy diagrams and text boxes to report a repair on-line.
Report a repair online

  • Frozen pipe

    Winter proof your home

    Advice about how to winter proof your home, including how to thaw frozen pipes if your boiler isn’t working properly, and how to take action to prevent pipes from freezing in the first place