Pay your rent

The rent that you pay for your home is our main source of income. We use this money to carry out repairs and improvements to the homes we manage, and to help us continue to provide a good quality service.

By Direct Debit

Arrange a convenient payment scheme direct from your bank account by downloading and completing this Direct Debit Mandate and returning it to us by return post. Please note that it can take several weeks for a Direct Debit to be setup. To assure you are not falling behind with your rent, use our online debit card payment method while we setup the Direct Debit.

Pay rent online instantly

Quickly and conveniently pay your rent online using the BillPay site.

Make an online rent payment using BillPay

Rent can be paid at any time of night or day by debit card on the Santander secure BillPay website. Register once and your details are saved so as to make future payments quicker and easier. More information about the service can be found on the BillPay Website.

Alternative ways to pay your rent

By standing order

Please setup your standing order to:

Yorkshire Housing Limited
Sort Code: 56 00 54 (Natwest, Leeds Market Branch)
Account no: 00636452
Your Six Digit Reference number

This will enable us to credit your account quickly and without error. A standing order without a reference number is difficult to trace and could be put to the wrong rent account. If you do not know your rent reference, please check your rent statement.

By phone

Call 0345 366 4404 to pay by Debit card (please have your card ready). We accept Delta, Visa Debit, MasterCard Debit and Maestro. Please note that we do not accept credit cards.

In person

You can Pay your rent in person at some of our local offices, we are open Monday to Friday from 9.00am to 4.30pm.

By post

We do not recommend it, but if you have no option but to send us a cheque in the post, please include your tenancy number, and your name and address on the back of the cheque. Never send cash through the post. Please send any payments to our Income Team at Yorkshire Housing, Dysons Chambers, 12-14 Briggate, Leeds LS1 6ER.

Post Office ®

At any Post Office®, by cash or debit card. You will need your payment card with you. Find your nearest Post Office using their branch finder website.

Payzone

At any shop displaying the Payzone sign. You will need your payment card with you. To find your nearest payzone outlet, use the search on the payzone website.

Frequently asked questions

If you have any questions about your rent that are not answered below, please contact our Income Team on 0345 366 4404.

What do I do if I’m struggling to pay my rent?

If you are having difficulty keeping up with payments, you should contact us straight away. We can help in a number of ways such as giving advice on how to manage your money and helping you to apply for benefits.

We understand that sometimes difficulties arise and we want to help you pay your rent regularly so that you don’t fall into debt. It is important that you contact us as soon as you know there is a problem.

What happens if I don’t pay my rent?

When you sign your tenancy agreement you agree to pay your rent in full and on time. If you simply don’t pay or don’t take action to reduce your rent arrears, we will contact you to make sure you are aware of the problem.

Failure to pay your rent could result in legal action and you could lose your home. You could also have problems borrowing money in the future. We don’t want that to happen and, whilst we will do all we can to help you, you need to remember that paying your rent is your responsibility.