Your Services
Welfare Benefits
Welfare benefits and how we can help
To ensure all customers and tenants are claiming the right income related benefits, tax credits and benefits for people with disabilities and their carers, Yorkshire Housing Group has a team of community initiatives advisers. The team offers free, impartial and confidential advice on a range of issues relating to money and debt management as well as problems with rent arrears.
Benefits checks
The team can give customers and tenants a benefits check to see if they are getting all that they are entitled to. The team can advise on which benefit to claim, how to claim it and help with filling in the forms.
The team can represent customers and tenants who need help to question decisions made by benefits departments.
Housing benefit
Most of our customers receive housing benefit to help pay their rent. The team can work out what an individual will be expected to pay towards their rent to avoid arrears arising while a new claim is being processed or an existing one is being re-assessed.
Debt management
The team can offer free and independent advice on dealing with debt or problems with arrears on rent, council tax or other bills.
They can work out and offer repayment terms for customers in arrears, and can negotiate with creditors.
Disability benefits
Customers with disabilities and their carers can be advised on what benefit is right for them to claim.