Customer Services
Direct Debit
It's easy, convenient, doesn't cost you anything and we do all the work. We will also give you a small financial reward when you agree to pay by direct debit.
We appreciate that some people on a low income don't have a bank account. We are looking at ways to help them open a basic bank account, so that rent and other bills can be paid by direct debit
Download a Direct Debit Form on the right, or ask for one at your local area office where you can get more information on Direct Debit.
Income Management
Customer Service Standards
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