Customer Services
Living in Sheltered Housing
Our sheltered housing service provides self-contained accommodation with access to a residential or visiting scheme warden. It is an ideal choice for older people who want to continue leading an independent lifestyle, in a secure environment.
If you are looking for Sheltered Accommodation in your area, you can use our online homefinder. Choose "Sheltered Housing" as the property type.
Key Benefits of Sheltered Housing
- Independent Living
- Secure
- Comfortable
- Self-Contained Flat or Bungalow
- Warden
- Access to support services
Many Sheltered Housing Schemes Also Have
- Common Room
- Shared Kitchen
- Guest Accommodation
- Laundry Room
Living in Sheltered Housing
Our sheltered housing schemes are made up of flats or bungalows that have been carefully designed to provide you with a secure and comfortable home. All homes are self-contained with a bedroom, kitchen, living room and bathroom. Many schemes also have a communal lounge - providing a meeting area for residents and a place for social activities. Many homes have door-entry systems for added security.
Independent Living
You are encouraged to lead an independent lifestyle with support coming from family, friends or outside agencies such as social services or community health services. Family and friends can visit you at any time and should continue to give support and help when you need it.
On-Site Support
All our Sheltered Housing schemes have wardens to manage the day-to-day running of the scheme. The role of a warden is to keep an eye on your wellbeing and look after the building. Among other duties, scheme wardens will:
- Contact you daily to ensure you are keeping well.
- Help you deal with Doctors, Hospitals and Social Workers.
- Encourage the use of communal facilities.
- Help you and your friends to set up social activities.
- Be available to answer the on-site alarm-call system for residents.
- Give emergency assistance to residents when appropriate.
The scheme warden/supervisor will be able to provide short term support but only in the case of an emergency whilst appropriate care is arranged. The scheme warden/supervisor will not be able to give you medicines or drugs if you are unwell.
[[download.css]]