Customer Area
Tenant Involvement - Craven
Craven Housing - Tenant Involvement
Craven Housing is committed to increasing opportunities for tenants to be involved in decision making. This has been recognized as a key aim in our Tenant Participation strategy.
There are a number of ways to get involved:
Craven District Tenants' Panel
The panel has members from across the Craven District.
The District Tenants' Panel represent the views of all Craven tenants. They are committed to:
- Consult with tenants on all issues that may affect them
- Involve all sections of the Community
- Liaise with officers and representatives of Craven Housing to ensure the tenants receive the best possible service
- Represent the views of Craven Housing tenants to the Yorkshire Housing Group
- Their role is to encourage an ever improving service for tenants of Craven Housing
Craven Sheltered Tenants Panel
When the Craven Housing Association took over the management of the Craven Council housing stock, they discovered various types of housing, and it was agreed that the principles of the Yorkshire Housing Group be implemented, one of these was the involvement of tenants in the day to day affairs of management.
Among the types of housing were the six Sheltered Schemes and Bungalows looked after by the wardens.
It was then agreed that a panel be set up from these units, and so formed the SHELTERED TENANTS PANEL.
Two tenants from each scheme along with three wardens formed the Panel.
The Six schemes are based in Ingleton, Grassington, Embsay, Sutton and two based in Skipton.
Quarterly Meetings are held in each scheme in turn, together with four Joint tenants Meetings with the District Tenants Panel and the Greatwood & Horseclose Residents Association.
For more information on the Sheltered tenants Panel contact:
Chairperson: George Saunders 01756 795898
Focus Groups
Craven Housing occasionally uses focus groups on specific issues. The groups are short term and do not require long term commitment
Telephone Survey
Craven Housing are looking for tenants who are willing to be contacted occasionally for telephone surveys about the way services are delivered. If you are interested in getting involved this way please contact Craven Housing, telephone and e-mail number below:
Telephone: 01756 704 500
Tenants' Magazine (Welcome)
You can contribute articles, letters or photographs to be included in future issues of our tenants' magazine, Welcome. The magazine is produced on a three monthly basis and delivered free of charge to every Craven Housing home.
Download a copy of the How To Get Involved leaflet