Customer Services
Gas Services
We take our commitment to gas safety seriously and insist that all appliances are serviced annually. These checks take about an hour depending on the number of our gas appliances in your home.
We will write to you to let you know when the service will take place which you can arrange for another day and ask for a morning or afternoon appointment.
If after repeated attempts we cannot gain access we will either get a court injunction or take court action to repossess your home.
Gas appliances that are not regularly serviced can become costly to run and even dangerous to you and those living near you.
If you smell gas:
Call Transco immediately on 0800 111 999
After Transco have visited call 0845 60 60 665 and ask for an engineer to call.
To find out who the gas supplier to your new home is, tel: 0870 6081524