Customer Services
Digital TV
Yorkshire Housing has started a programme to upgrade all communal television aerials in time for the digital switchover planned for 2011.
For general information about the digital switchover in the Yorkshire region, visit www.digitaluk.co.uk
We have not only looked at meeting the basic requirements for the digital terrestrial switchover due in 2011 but we have decided to install a full Integrated Reception System (IRS) in order to meet customer's future requirements.
An IRS system will provide communal aerials and cabling to each home which will allow the customers to view Analogue TV (until the switchover), FM Radio, Digital Terrestrial TV, Digital Radio (DAB) and subscribe to Digital Satellite TV if they want.
Work is underway
Contractors have now been appointed and work has started. Customers living in communal schemes will be be consulted before any work starts. We will work to ensure that any disruption during the upgrade is kept to minimum.
Once work has been completed it may be necessary for customers to retune their equipment. Advice on how to do this is available on the digitaluk website.
Help is available
If you are aged 75 or over, in receipt of a disability living allowance or registered blind or partially sighted, you may be eligible for help converting your television to digital.
Homes Set For Digital
Yorkshire Housing has been awarded the "Homes set for digital" accreditation by Digital UK.
Accreditation is awarded to organisations that can demonstrate that they have effective plans in place to ensure that all communal aerials will be upgraded at least three months in advance of the digital switchover.
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