Get Involved
Get Involved
Your voice. Your views. Your involvement.
At Yorkshire Housing we consider your involvement to be crucial to our success as a leading housing provider in this region. We know that there is little point in deciding how to provide our services to you without involving you in such decisions in the first place. We are constantly reviewing the many ways in which you can become involved in everything we do. We want to work with you in order to improve your environment and create better opportunities in your community.
We are serious about our tenants getting involved to help influence our service decisions. We believe that your voice, views and involvement will help all of us achieve stronger and happier communities. See what appeals to you. Try something. Talk with us.
Getting Involved
We are serious about our tenants getting involved to help influence our service decisions. Their voice, views and involvement will help all of us achieve stronger and happier communities. See what appeals to you. Try something. Talk with us.
Mystery Shopping
Training
Yorkshire Housing fund a range of training courses for tenant participants including book-keeping, tackling anti-social behaviour, equal opportunities and resolving conflicts.
Tenant Training Request Form (PDF 36 KB)
Either email or post your completed training request form to Helen Cowton using the address details below.
Service Inspectors
Yorkshire Housing is currently recruiting Service Inspectors to volunteer with us. If you are interested in becoming more involved in helping us to test our customer service standards and inspect the service areas of Yorkshire Housing to help us to ensure that we are delivering excellent services, please telephone one of our Community Engagement Advisors:
Helen Cowton
01904 754 441
Steve Gayle
0113 200 3334
Tenant Services Authority
Yorkshire Housing is regulated by the Tenant Services Authority, the new regulator for social housing. TSA launched on 1 December 2008, having taken over the regulatory powers of the Housing Corporation. For more information, visit the TSA website.
Tenancy and Estate Management
Customer Service Standards
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Customer Service Standards
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