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Message from the Group Chief Executive
Dear Applicant
Thank you for your interest in Yorkshire Housing. This is an exciting and rewarding place to work, where we value commitment and a customer focussed approach. I would like to give you information about the type of organisation we aim to be, so you can see if Yorkshire Housing is right for you.
Yorkshire Housing makes a difference by providing homes, care and support and a wide range of services across Yorkshire. We work with tenants and residents to help them improve their quality of life. Like the communities we support, our people come from many different backgrounds and we believe this diversity gives us strength.
Joining Yorkshire Housing means committing to our values. We call these our four cultural cornerstones:
- We always put the customer first
Our organisation is Customer Driven and we work hard to meet the needs of our customers. This means that we are friendly, efficient and accessible. We seek out and value feedback and use this to improve our services.
- We have an enthusiasm for the best
Our commitment to our customers and our concern for quality is reflected throughout our organisation, we want quality people, quality services and quality products. We will deliver the best available job from the resources that we have. - Our business strength will create opportunities to do more
By out-performing our Business Plan and generating surpluses we can invest in new business and improve our services even more.
To make these first three cornerstones a reality: - We aim to have happy people in the right place delivering the right services
We respect our employees and treat them equally and fairly. Having achieved the Investor in People standard, we work to maximise the potential of our employees for the benefit of the organisation, the individual and for our customers.
If you agree strongly with what we stand for, I hope that you will apply for the job and give us both the opportunity to consider working together as part of a team.
Many thanks and good luck.
Mervyn Jones
Group Chief Executive